Reminder said April 3 but you were charged April 2? Website renewals run on UTC, so depending on your time zone the charge can land a little earlier or later than the date in your email. A renewal on April 3 (UTC) can be the evening of April 2 in the US.
Does this apply to app subscriptions?
No. For subscriptions bought in the iPhone or Android app, Apple or Google control the renewal date and reminders.
What to expect
A reminder email 3 days before your renewal
A month or year of access from the moment each renewal runs, so a charge that looks a day early doesn't cost you any time
Meant to cancel first? See I'd like to request a refund. Anything else look off? Message us in chat.
